Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find details about our shipping process and timelines.
Order Processing
Orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that processing times may be longer during high-volume periods or promotions.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Delivery times are estimates and may vary depending on your location and carrier delays.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Tracking information may take up to 48 hours to update.
Shipping Locations
We currently ship to all 50 states.
Delays, Lost, or Stolen Packages
We are not responsible for shipping delays caused by carriers or external factors (such as weather or customs delays).
If your package is lost or marked as delivered but not received, please contact the shipping carrier directly. If you need assistance, feel free to contact us and we will do our best to help.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery at itnol.co@gmail.com with your order number and photos of the item so we can resolve the issue promptly.
Contact Us
If you have any questions about shipping, please contact us at:
itnol.co@gmail.com